| Now for Malaysia, Singapore or other international users, we also accept Inter-Bank transfer!
We accept VISA, MASTERCARD, (Discover) through our Paypal and PayPal real-time online payment processing gateway companies. Each transaction takes place in a secure environment (SSL), and we are not disclosed any of the card details. We are only informed of the confirmation that your transaction has been approved. For additional information regarding PayPal, please visit them at www.paypal.com.
PayPal Benefits:
• Traceable
• Immediate & convenient
• Payment is deposited directly into the seller's account
• Pay directly from the item listing page
• No requirement that you use your credit card online (you can transfer directly from your bank account)
• Sellers don't see your credit card number (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use
• Automatic payment tracking
• Additional limited protection offered through PayPal's Money Back Guarantee
• Learn more about paying using PayPal
art2begin.com will supply the goods you have ordered subject to
availability. If any item is out of stock, i.e. sold or withdrawn. We
will contact you and give you the option to agree to wait or to remove
the item from your order.
How much do you charge for shipping?
We offer FREE worldwide delivery for every purchase online. If we fail to deliver any product ordered we will refund any payment made for those items. We will not be liable for any other losses or expenses, which you may suffer, as a result of our inability to supply or for the actions or failure of any third party to carry out there contractual obligations.
How do you protect your goods during shipping?
We pride ourselves in individually hand wrapping each and every item personally and we will use the appropriate protective packing material to avoid any foreseeable transit miss-handling that may occur. We use bubble-wrap, foam peanuts, thick plastic and cardboard protective packaging for packaging.
Can I exchange items?
All paintings in our galleries have a 14-days money back guarantee. Returned items must be received in original condition and must include the original invoice and the painting's certificate of authenticity. All returns must include insurance for the value of the returned product. Shipping is to be paid for by the shipper. Our standard Returns Policy applies to all purchases from art2begin.com. If you wish to exchange an item, simply send it back to us as new within 14 days. If the price of the new item is higher than the original item you returned, you should pay the balance amount. Please email us prior to returning any item or for any questions.
What if my package is damaged?
All items are carefully wrapped with utmost care to ensure a safe delivery to their destination. In the rare event that you encounter goods damage, you may contact us for assistance.
Can I get a refund?
All paintings in our galleries have a 14-days money back guarantee. Returned items must be received in original condition and must include the original invoice and the painting's certificate of authenticity. All returns must include insurance for the value of the returned product. Shipping is to be paid for by the shipper. Refund amount is determined by the purchase price minus shipping and handling costs and a 10% restocking fee. Our standard Returns Policy applies to all purchases from art2begin.com. Please email us prior to returning any item or for any questions.
How do I track my order?
You will receive an email from us shortly after you placed an order with art2begin.com. This email is to confirm the information you provided to us including product(s) you ordered, quantity, pricing, your mailing address, payment method, etc. Once it's shipped, you will receive another email from us to confirm the date we shipped your product(s) and when you will receive it. Please allow 7 – 10 business days for delivery. Please keep record of your order number for any future reference.
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